WooCommerce Product Support
Product Support
This development offers thou the capacity according to supply handy then painless product support via BuddyPress or bbPress.
When thou gender and perform a manufacture you’re given the option in conformity with partner the product including a dialogue team (in BuddyPress) yet courthouse (in bbPress). This development may robotically propagate a instant group then court of justice yet execute even beget the advance discussion subject (based concerning plugin settings). When a consumer buys a product they pleasure robotically stay granted get right of entry to according to the indispensable assist court of justice on discipline completion.
Note: This manufacture has been retired. Documentation is no longer being updated.
Requirements
Either BuddyPress together with User Groups yet Discussion Forums enabled OR bbPress.
Installation
- Purchase yet download the plugin ZIP bring from: http://woocommerce.com/
Upload the plugin according to thine ‘plugins’ listing by using FTP yet inside WordPress via - Plugins > Add New > Upload.
- Activate that regarding the Plugins page in WordPress.
NOTE: You desire additionally want to install either bbPress then BuddyPress (with User Groups yet Discussion Forums enabled)
Configuration
Under WooCommerce > Settings > Integration > Product Support you do configure the non-existence subject matter settings.
On this page, you pleasure keep capable in accordance with put in the penurity topic title, so nicely as much the non-appearance subject content material in conformity with makes use of when growing the preliminary offense for each production forum. Both of the fields desire lie in a position according to leverage the the renown on the product to that amount the forum is existence constructed for, via using the %product_title% placeholder text. We bear provided incomplete default text for ye oversea of the box, however thou be able customise as much a lot as you want.
Usage
When growing yet editing a product, thou will discover a current metabox labeled Product Support between the right-hand sidebar. Within that metabox thou may optionally enable help because the production then pick an existing group/forum and propagate a new one.
If ye are deciding on in conformity with use BuddyPress Groups because support, and pick the “Create new group” option, the group intention be performed atop production publish, and drink its name from the name addicted according to the product. When a user purchases some product(s) so much has support enabled it will automatically stay added after entire related groups.
If ye are selecting in accordance with use bbPress, yet pick modern group/forum ye perform also optionally effect the preceding dialogue theme (based of the plugin settings in WooCommerce > Settings > Integration > Product Support). This forward discussion topic intention stand committed sticky yet additionally locked therefore up to expectation that constantly appears at the top and is no longer start in accordance with dialogue by using users.
bbPress integration customers wish routinely achieve access to ALL support forums (as this is the meant behavior of bbPress).
If thou prefer customers in accordance with only get right of entry to boards because theirs purchased products we propose the use of BuddyPress.
Please note: If ye are the use of a protractor product, the patron pleasure fail get entry to after the moot then the protractor has ended.
Imran (verified owner) –
So impressed with the customer support for the WooCommerce plugin I purchased!
Emrys (verified owner) –
Just installed a plugin that helps me automate my social media sharing!